3 ways kea is using AI technology to revolutionize
how restaurants do business
kea is revolutionizing how restaurants are doing business over the phone by developing software to help them reclaim their time and voice. kea Voice is a voice command software designed to use Artificial Intelligence to solve phone order bottlenecks for both businesses and customers in 3 vital ways:
1) kea Voice gets smarter and better at understanding your customers as it takes more orders, taking away the stress on your business and employees from deciphering phone calls while reducing phone call wait time for customers.
2) kea Voice operates using Artificial Intelligence and Machine Learning to learn your customer's regular orders and recommend likely order additions, which retain customer loyalty by making them feel seen and understood in a timely manner. With real-time human coaching, kea understands even accents and special requests.
3) kea has highly-trained agents on standby to handle any request when kea Voice needs assistance.
And do not worry, kea Voice setup is a 3-step process:
1) Integrate kea Voice with your existing POS or Online Ordering Provider.
2) When a customer calls your restaurant to make an order, kea Voice will forward calls using your existing telephony provider.
3) kea Voice will then automatically start taking voice orders digitally.